Our standard fee for (approximately) one hour counselling session is $50, thanks to funding from the Ministry of Social Development. We accept cash or cheque - we do not have eftpos facilities. The fee is payable on the day of the appointment.

Cancellation Policy
If you cannot attend your appointment for any reason, we require 24 hours notice of cancellation. You may be charged half the counselling fee for late cancellation. Please cancel by telephone (09 576 4248) or email.

Reminder Service
Text reminders are sent 2 days before the counselling sessions. We ask that you respond to the text message. We can also send email reminders.

Work and Income
You may be eligible for subsidised counselling through Work & Income, if you are already entitled to a benefit or if your income is under a certain level.

ACC
Some of our counsellors are contracted to ACC for counselling related to sensitive claims (sexual abuse which has occurred within New Zealand). While we cannot guarantee the availability of an ACC Counsellor, we do have a waiting list. ACC cover part of the cost of counselling, however, there will be a $20 co-charge for these appointments. For more information visit the ACC website: http://www.sexualabuse.co.nz/acc.htm

Family Court
We offer relationship counselling to couples which is paid for by the New Zealand Family Court.

We are committed to making counselling affordable to all who need it (as each person's circumstances are different). We invite you to speak to our administrator if you are facing financial hardship.

We try not to turn away anyone in genuine need of counselling.

Day and evening appointments are available.